Btrix24

Automation

Perks

AI-powered online workspace for the whole company,with tools for every department

For any & every business

For any & every business

Bitrix24 fits teams of any size and work model: office, remote, or hybrid. It can be easily scaled from 1 to 10,000 users

All In One Solution

All-in-onesolution

Bitrix24 features CRM, tasks, chat, video calls, calendar, file storage, online documents, automation, and 30+ other tools

Business-friendly pricing

Business-friendly pricing

Each Bitrix24 plan has a user limit and a fixed monthly/yearly fee, which means you can keep adding users at no additional cost

Security & reliability first

16

Data centers

Data centers

600

Servers

Servers

99.9%

Availability

Availability

Two-step authorization

Availability

AES-256 encryption

AES-256 encryption

Bitrix24 Enterprise data is hosted with AWS, which maintains the following certifications

SOC 1/2/3

SOC 1/2/3

GDPR

GDPR

Directive 95/46/EC

Directive 95/46/EC

ISO 27001

ISO 27001

PCI DSS Level 1

PCI DSS Level 1

Contact Center

Contact Center

CRM

CRM

Inventory management

CRM

7 essential components of successful sales

Marketing

7 essential components of successful sales

Sales Intelligence

Sales Intelligence

Analytics

Analytics

AI-powered assistant CoPilot

AI-powered assistant CoPilot

Contact Center

  • Multiple Communication Channels:Handle calls, emails, SMS, live chat, and chatbots in one place.
  • Social Media & Lead Management:Connect with Facebook, Instagram, WhatsApp, and capture leads from ads.
  • Simple Lead Capture & Processing:Use website forms and an easy form builder to collect and manage leads.
Contact Center

CRM

  • Sales & Customer Management:Leads, Deals, Contacts, Companies, 360-degree customer view, Pipeline management
  • Automation & Productivity:Sales funnel automation, Lead/deal routing rules, Access rights for CRM fields, Universal Activities
  • Business Operations:Estimates & invoices, Online payments, E-signature, Product catalog, 30+ vertical CRM solutions
CRM

Inventory management

  • Seamless Inventory Control: Stock adjustments, Order management, Warehouse transfers, Multiple warehouses
  • Real-Time Tracking & Integration: Fully integrated with CRM & product catalog, Real-time order & inventory updates, Full traceability from supplier to customer
  • Advanced Reporting: Inventory reports on stock balance, gross profit, gross margin, and more
Inventory management

Marketing

  • Targeted Marketing & Outreach: Client base segmenting, Email marketing (up to 1M emails/month), Voice broadcasting & audio calls
  • Automation & Campaigns: Sales/marketing automation, Ad campaigns, 40+ rules and triggers for Facebook/AdWords
  • Advanced Advertising: Facebook lookalike audiences, Ad agency support
Marketing

Analytics

  • Comprehensive Data Insights: BI Builder with 17 datasets, Custom dashboards, Real-time sales data
  • Performance Tracking: Sales targets, Sales trends, Historical data comparison, Sales plan/quota
  • Advanced Analysis & Security: CRM analysis by any property, Custom SQL queries & formulas, Role-based access model
Analytics

Sales Intelligence

  • Comprehensive Ad Tracking: Track all advertising (online & offline), Ad group analysis, Sales process visualization
  • Data-Driven Insights: Calculate marketing ROI, View the complete client path, Know which traffic sources & campaigns generate the most sales
  • Smart Expense Management: Automatic & manual expense uploading for accurate cost tracking
Sales Intelligence

AI-powered assistant CoPilot

  • Smart Content & Automation: Generate texts, Create ideas, Autocomplete fields in deals, Translate & check grammar
  • Advanced AI Capabilities: Transcribe phone calls, Access a prompt library for quick actions
  • Role-Based Assistance: 30+ CoPilot roles, including Marketing Specialist, Slogan Master, and Business Analyst
AI-powered assistant CoPilot

Scrum

  • Agile Project Management: Scrum roles, Backlog, Tasks, and Epics
  • Clear Workflow & Standards: Definition of Done, Structured task management
  • Seamless Collaboration: Built-in chats and online meetings for team communication
Scrum

Flows

  • Agile Project Management: Scrum roles, Backlog, Tasks, and Epics
  • Clear Workflow & Standards: Definition of Done, Structured task management
  • Seamless Collaboration: Built-in chats and online meetings for team communication
Flows

Project management

  • Visual & Efficient Planning: Kanban board, Gantt chart, Workgroups & projects
  • Task Management & Automation: Checklists, Subtasks, Task time tracking, Task automation, Task templates
  • Seamless Connectivity: API & integrations for streamlined workflows
Project management

AI-powered tasks

  • Smart Task Assistance: AI-generated task descriptions, Task summary, Checklists
  • AI-Powered Content & Creativity: Generate texts, images, and ideas with CoPilot, Access unlimited inspiration
  • Advanced AI Tools: Built-in translator & grammar check, Prompt library, 30+ CoPilot roles like Marketing Specialist & Business Analyst
AI-powered tasks

Website builder

  • Easy & AI-Powered Website Creation: Intuitive builder, AI-generated texts & images, Pre-made industry-specific templates
  • Built for Performance: SEO-ready, Google Analytics enabled, Fully responsive for mobile devices
  • Complete & Integrated Solution: Free hosting & custom domain, Free forms & chat widget, Seamless Bitrix24 CRM integration
Website builder

Online stores

  • Easy Setup & Customization: Ready-made e-shop templates, Product catalog with SKUs
  • Efficient Management: Order & inventory management tools, Seamless Bitrix24 CRM integration
  • Optimized for Growth: SEO-ready, Mobile-friendly design for a smooth shopping experience
Online stores